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RefrigeratorIce-maker

Ice Maker Not Working

No ice production, or very little ice

About This Problem

Ice maker problems are very common and can have several causes. Most are related to water supply issues.

Possible Causes

  • Ice maker turned off (arm in up position or switch off)
  • Water supply line frozen or kinked
  • Clogged water filter reducing water flow
  • Faulty water inlet valve
  • Freezer temperature too warm (should be 0°F)
  • Ice maker module failure
  • Water line not connected or turned off

Things to Try First

  1. 1Check that ice maker is turned on (arm down, or switch in ON position)
  2. 2Verify water supply valve behind refrigerator is open
  3. 3Replace water filter if it's been more than 6 months
  4. 4Check freezer temperature - set to 0°F or below
  5. 5Inspect water supply line for kinks
  6. 6Clear any ice blockages in the ice chute

When to Call a Professional

Contact a certified technician if you experience any of the following:

  • Water supply appears adequate but no ice forms
  • Ice maker runs but cubes are small or hollow
  • You hear the fill cycle but see no water
  • Ice has bad taste or odor
  • Ice maker leaks water into the freezer

Brands We Service

Our experienced technicians specialize in repairing this issue on:

Sub-Zero

Professional Appliance Repair

Our experienced technicians provide expert diagnosis and repair for all premium appliance brands.