Long runs, and what they do to ice
When the kitchen is at the far end of an addition, the water line to the refrigerator is a long, cold run through unheated space with a tee somewhere out of sight. Pressure arrives at the bottom of what the fill valve wants, the cycle underfills, and the cube comes out hollow or fused to its neighbour rather than absent altogether.
That is a supply diagnosis, not a module one, and it is settled by measuring fill volume across a full harvest rather than by replacing the ice maker and hoping. Where a filter sits in that run, its age and whether the line was purged after it was changed matter as much as the part itself.